How many wears can I get out of the lashes?
All lashes are reusable up to 15-20 times with the correct care and maintenance
I just placed an order, when will it be processed?
Most orders placed before 3pm Mon-Fri will be processed for same day dispatch, however please allow 24 - 48hours for your order to be processed.
Do you accept refunds/exchanges?
Due to hygiene reasons, unfortunately we do not offer refunds or exchanges. However if an incorrect/damaged item has been delivered, please notify us immediately with supporting images via email for it to be looked into.
Can I cancel my order?
If you wish to cancel your order, please let us know within 1 hour of placing the order.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email with the correct details or kindly notify us via email at firstname.lastname@example.org immediately. No refund will be given for incorrect submission.
How long does shipping take?
Please allow 24-48 hours processing time, once order is dispatched you will receive a notification. Shipping times may vary & we are not responsible for any delays that occur at your local delivery office or customs.
• International Shipping – 5 -14 working days
I made an order for international delivery but I missed the delivery.