Does the lashes come with adhesive?
The lashes do NOT come with adhesive
Are your products tested on animals?
Absolutely not, we are cruelty free and vegan friendly


How many wears can I get out of the lashes?

All lashes are reusable up to 15-20 times with the correct care and maintenance

I just placed an order, when will it be processed?                                                   

Most orders placed before 3pm Mon-Fri will be processed for same day dispatch, however please allow 24 - 48hours for your order to be processed.

Do you accept refunds/exchanges?             

Due to hygiene reasons, unfortunately we do not offer refunds or exchanges. However if an incorrect/damaged item has been delivered, please notify us immediately with supporting images via email for it to be looked into.

Can I cancel my order?                                     

If you wish to cancel your order, please let us know within 1 hour of placing the order.

I have entered an incorrect address what do I do now?

If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email with the correct details or kindly notify us via email at delashed@gmail.com immediately. No refund will be given for incorrect submission.

How long does shipping take?            

Please allow 24-48 hours processing time, once order is dispatched you will receive a notification. Shipping times may vary & we are not responsible for any delays that occur at your local delivery office or customs.

• UK Mainland shipping – 1 - 3 working days
• International Shipping –  5 -14 working days

I made an order for international delivery but I missed the delivery. 
All orders are updated with a tracking number. You may be forwarded to a delivery partner website for further update using your tracking number. You may need to contact the local delivery partner directly for any further details on redelivery/collection of parcel. We cannot accept responsibility for missed delivery.